Communications Officer - 911 Dispatcher

About Peninsula Communications

Located inside the Port Angeles Police Department, Peninsula Communications, or PenCom, is the centralized answering point for all 911 calls in Clallam County and in the Clallam and Jefferson County portions of Olympic National Park. 

The center provides emergency dispatch services to several agencies, including the Clallam County Sheriff's Department, Port Angeles Police and Fire Departments, Sequim Police Department, Lower Elwha Tribal Police, Forks Police Department, Forks Hospital District, La Push Tribal Police, Olympic National Park Rangers, and six fire protection districts.

  1. Position Description
  2. Qualifications
  3. Hiring Process
  4. Apply Now

 Job Summary

PenCom Communication Officers (or 911 Dispatchers) act as the first line of First Responders in emergency situations. They provide life-saving assistance to the community and ensure the safety of police and fire personnel. Communications Officer duties include answering 911 and other emergency telephone systems in a multi-jurisdictional dispatch center, and performing radio dispatch of operational and emergency police, fire and medical calls for assistance. This work involves a wide variety of computer transactions and records functions. 

PenCom is staffed 24 hours per day, 7 days a week. In order to protect the residents of Clallam County, Communications Officers work rotating shifts (shifts change every three months) with variable days off. Currently, employees work 12-hour shifts, either 6am-6pm or 6pm-6am.

Salary and Benefits 

The monthly salary is $4,810.69 - $6,443.15 ($27.754- $37.172 per hour) plus excellent benefits, including:

  • Medical, Dental and Vision Insurance Coverage for Employee and their Dependents*
  • Longevity
  • Accrued Time Off
  • Employee Wellness Program
  • Life Insurance
  • Long-term Disability Insurance
  • PERS Retirement and Deferred Compensation Plan matching

*Employee shares 11.5% of the medical premium.

In addition to a competitive salary and benefits package, all new hires are currently eligible for: 

  • NEW! $5,000 Sign-On Bonus, payable at the time of completion of probationary employment period 
  • Reimbursement of Relocation Expenses (for eligible new hires) 

The City of Port Angeles is an Equal Opportunity Employer (E.O.E.).

Its More Than A Career -PenCom
PenCom Work on the Olympic Peninsula
PenCom Receive Paid Training
Pencom Bonus