Community Development Technician
Under general direction of the Community Development Manager, the Community Development Technician performs technical and clerical duties to expedite processing and issuance of various permit activities. The Technician is the department’s frontline customer service contact. The position will accept and process development review applications supporting Community and Economic Development (CED) and the Department of Public Works and Utilities Engineering Services. The Technician will respond to inquiries, and assist CED departmental staff with procurement, research and preparation of written correspondence related to land use, building, and enforcement activity. The position will make suggestions on improvements to the digital permitting process. This is an entry level community development position and will assist both the Planning and Building Divisions and will serve as the frontline customer service staff member of CED.
$23.772 - $28.384 / hour ($49,445.76 – 59,038.72 annually) plus benefits. AFSCME Local 1619 Represented Position.
ESSENTIAL JOB FUNCTIONS:
- Provides initial contact and information to the public, including contractors, property owners, builders, engineers, architects, and other City departments on procedures related to land use, building, stormwater, right-of-way, and construction issues, including permit applications and appropriate City ordinances.
- Intake, ensure completeness, prepare internal routings, and compute and coordinate applicant fee payment for land use, building, right-of-way, fire, and clearing and grading permits. Issue digital permits. Monitor building permit applications review process. Assist public and staff with inspection and appointment scheduling, and archive permit records in accordance with state retention regulations.
- Assists with supplies procurement as well as tracking and paying department invoices.
- Conducts required public noticing, and scheduling of development meetings and public hearings.
- Handles acceptance of public records requests for Community & Economic Development Department in a timely manner to fulfill requests. Works with City Clerk or other City archiving staff to improve records organization.
PHYSICAL DEMANDS: Requires sitting at a desk, standing at a counter, and using a PC work station for extended periods of time, lifting up to 25 pounds on occasion.
To Apply: Apply online at www.cityofpa.us/jobcenter. Please complete the online application and attach a letter of interest and resume. Position is open until filled.
Selection Process: Applicants will be evaluated on the qualifications and related experience. Only those selected for an interview will be contacted.
- Associate degree in planning, urban studies, construction technology, or a closely related field or commensurate level of education. Bachelor’s degree or four years of college level course work in planning, urban studies, geography or closely related field is preferred.
- Two years of progressively responsible general office support experience, preferably in an office with similar functions; or any combination of experience and training that would provide the level of knowledge, skills, and abilities for position.
- Experience in a municipal setting desirable.
- Good keyboard skills and strong knowledge of a variety of Windows based software applications including word, excel, and powerpoint. Preferred: strong knowledge of Sharepoint and Office 365 cloud applications.
- Ability to quickly gain a working knowledge of specialized permitting, archiving, and GIS software.
- Possession of or ability to acquire a valid Washington State driver’s license within thirty days of employment and a good driving record.
- Ability to obtain the following Incident Command System (ICS) training within the first 12 months of employment: ICS 100, ICS 200, ICS 300, and ICS 700.
KNOWLEDGE AND ABILITIES:
- Ability to provide excellent customer service through effective communications with citizens, the development industry, regulatory agencies, and other public agencies.
- Ability to maintain positive attitude, poise and patience under stressful circumstances
- Knowledge of a broad range of building construction materials and methods.
- Knowledge of and ability to utilize a personal computer and a variety of software applications including specialized permitting software.
- Knowledge of municipal government rules, regulations, policies, and procedures.
- Ability to read and understand construction documents, architectural and engineering standards, and development regulations.
- Ability to prioritize and efficiently organize work to meet deadlines.
- Ability to facilitate development permits through the review, issuance, and inspection process.
- Ability to understand and clearly explain laws and other regulations related to building construction and land development.
- Ability to establish and maintain effective working relationships with co-workers, contractors, property owners, permit applicants, and the general public in a courteous and tactful manner.
- Ability to communicate, read, write and understand English at a level necessary for efficient job performance. Knowledge of Spanish is a plus.