Show All Answers

1. How do I sign up for residential garbage service?

-Within City limits-

For residential solid waste services, please fill out and send the Solid Waste Services Request and Change Form to Customer Service at utilities@cityofpa.us.

When you start your utility service, look for a 90 gallon green cart at your location. If you cannot find it, contact City Garbage Collection at garbagecollection@cityofpa.us

If you select recycling or yard waste on the form, allow a minimum of 5 business days for your cart(s) to be delivered.

For more details, visit: https://www.cityofpa.us/246/Garbage-Collection

For further assistance or questions, please call Customer Service at 360-457-0411.

-Outside City limits-

Contact County Garbage Collection to set up service: 360-452-7278.

2. How do I make changes to my existing service?

Download and complete the Residential Request and Change Form. Allow a minimum of 5 business days for the change to happen. A change fee is charged (see details on form).

3. Why was my garbage missed?

Occasionally we miss a cart, but the most common reason for a missed pickup is that your cart was not out early enough. It must be curbside (or the location we usually pick it up) by 7 a.m. on your collection day. Another cause of missed pickup is incorrect cart placement: too close to a fence, car, or other object, or facing the wrong direction. Allow 4 feet of clearance around your garbage cart (including behind). Overfilled carts (with the lid open) cannot be emptied. For missed collection call the office after 3 p.m. on your collection date. A small fee may apply depending on the circumstance. Please do not wait 2-3 weeks before calling.

4. I just moved in and have a lot of extra garbage and/or recycling, can I set it next to my cart?

No, only the materials in the cart will be removed. You can call garbage collection for an extra pick-up (fees apply). You can take cardboard and other recyclables to the Recycling Center at the Regional Transfer Station located at 3501 W 18th St. Port Angeles, WA 98363.

5. Can I get a larger dumpster for a special clean-up project?

Yes, you can rent a 300 gallon container for a fee. Call City Garbage Collection at 360-417-4876 for rates and other options.

6. I have lots of yard waste at certain times of the year- can I get an extra cart?

Yes, you can fill out the Request and Change form and get an extra yard waste cart for a fee.

7. My cart lid is broken. What do I do?

Contact City Garbage (or Recycling Collection if it is a recycling or yard waste container) and we will come out and replace the lid. Leave the cart out so we can access it.

Contact us at 360-417-4876 or garbagecollection@cityofpa.us

8. My cart is old and smelly, can I get a new one?

You are responsible for keeping your cart clean. You can wash with bleach and water and deodorize with a little vanilla extract. We only replace carts if they are broken and cannot be repaired.

9. I have to get rid of a couch- where does it go?

Try to give away or post on 2good2toss.com. If unusable, you must transport to the Regional Transfer Station (fees apply). We do not have curbside service for bulky items.