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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Light Operations

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  • Please report outages to 360-417-4726. 

    Light Operations
  • To report a problem with a street light please call 417-4724. To report issues with traffic signals please call 417-4724. If you're calling between 3:30 p.m. and 7:00 a.m. or on a weekend or holiday and it's an urgent matter, please call 417-4726.
    Light Operations
  • Power can be disconnected for your safety, or service wires may be removed temporarily if necessary. Please call 417-4724 for further information.
    Light Operations
  • Please call 457-0411 and follow the prompt to utility billing.
    Light Operations
  • You can request notification of planned outages by completing a Life Support Power Outage Notification form - please visit the Light Operations page for further information and a link to the form.

    Light Operations
  • Please call 360-808- 2613 for information on electrical permits and inspections. You may also call this number to schedule an electrical inspection - please be sure to have your permit number or job address, or both, and the type of inspection needed.

    Light Operations
  • Trees that are on private property are the responsibility of the property owner.  If the tree work is dangerous due to the vicinity of power lines, our Line Crews will coordinate with tree trimmers to drop the service at no charge to you, so that you or your hired arborist can do the work safely.

    Light Operations
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